ONLINE VIDEO CONSULTATION

Contactless consults.

A simple and convenient way to access top-notch osteopathy care, online from the comfort of home.

Osteopathy addresses musculoskeletal conditions, with a strong emphasis on helping you to understand your situation and teach skills to self manage it.

But what’s a contactless consult?
It’s a virtual consultation that we do online. A way for us to keep working with you through video or phone calls without having to come into your bubble. During your online consultation, we address the same musculoskeletal issues that you would see us for in-clinic – only you can speak to us from anywhere that has an internet connection.

How do you know if a contactless osteopathy consult is right for you?

  • You might have time and lifestyle commitments that limit your availability for in-clinic appointments
  • You could be unable to see your usual osteopath because of location, transport or physical limitations
  • You like the idea of professional, expert healthcare advice without leaving the comfort of your own home
  • You would like information on lifestyle choices and wellbeing
  • You have considered osteopathy in the past but prefer to have no physical touch involved
  • You seek a second opinion on a diagnosis
  • You are in isolation or lockdown

What does osteopathy treat? 
We can help you with a range of health conditions and injuries. You can read more in detail about what we can help you with HERE but some of the common things we see our clients for, include:

  • Osteopathy addressing a range of situations from tendon pain to surgical rehab
  • Asthma and respiratory conditions
  • Cervical and muscular pain in the back and neck
  • Arthritic or tendon pain in knees and joints
  • Persistent pain
  • Lack of strength
  • Knee pain – muscle strain, tendon pain and osteoarthritis
  • Before and after surgery
  • Shoulder concerns such as rotator cuff issues, frozen shoulder, impingement or subluxations/dislocations
  • Back pain – disc prolapse or bulge, muscle spasms and sciatica
  • Neck pain – whiplash, concussion, headaches or cervical spondylosis
  • Hip Pain – muscle spasms and osteoarthritis.

What do I need for an online consultation to work?
All you need for an online consultation to work is a device with a screen and a decent internet connection.  You could use an iPad, Smartphone, laptop or other tablet or smartwatch. But, if you don’t have a device that you can use and need a consultation, please get in touch to see if we can still help via a telephone conversation. 

Why work with the team at Top Notch Bodyworks?
We’re continuously looking to maximise quality of life through evidence-based massage, osteopathy and holistic customer-centric connections. Our approach to this is through upskilling our clinicians, staying at the forefront of industry developments and offering the same solution based service and client education through both face to face and virtual clinic consultations.

What can I expect during the consultation?

We’ll meet with you via Zoom/Skype or other video means – you just need to have a good internet connection. 

Consultations then follow the same format as an in-person consultation. Instead of having physical touch from someone in the same room as you, you’ll be guided through rehabilitative movements. Part of your rehabilitative plan will include exercises and recommended lifestyle changes specific to you.

Are contactless consults covered by ACC?
No. ACC does not currently cover online consultations. Still, we hope to hear that this will change soon with the recent increase in demand for contactless consults.

WHAT DO I NEED TO KNOW?

BEFORE THE CONSULT

Book
Book online or email [email protected] – we will send you a link for our scheduled meeting.

Pay
When you book, you’ll be directed to our online payment gateway to pay using a credit or debit card. Let us know if you’d prefer to pay via bank transfer.

Intake Form
New patients will receive a client intake form to complete before meeting with you.

Meeting instructions
On confirmation of your booking, you’ll be sent instruction telling you how to set yourself up for our virtual meeting.

DURING THE CONSULT

Time
Please allow up to an hour for initial consultations because of the additional information we need to obtain.
Follow up consults will usually be between 30-45 minutes.

Physical examination
We guide you through a physical exam to help identify any factors that may contribute to you being unable to do the tasks and activities that you want to.

Consultation
Together we ascertain the root causes of your situation. And work to decide on appropriate and achievable goals once we identify the best solutions for you. Solutions that we discuss may include exercises, teaching safe movements, self-care, and if there is a need for referral.

Treatment Plan
You are provided with a treatment plan that explains your condition and includes specific strategies to achieve your goals. This could consist of follow up consultations, a referral to another healthcare provider and/or exercise and nutrition plans for you to work on at home. 

AFTER THE CONSULT
We will book follow-up consultations, send referral letters and any additional information that you need to assist you.

Referrals
Typically, other healthcare providers that we may refer you to could include, GP’s, specialists or for X-rays and scans.

What should I wear?
Tights and comfortable clothing are good. A general guideline would be something you would wear at the gym that allows you to move. For conditions relating to the lower body, fitted pants or shorts are preferable. When looking at the upper body, a singlet.


BOOK YOUR ONLINE CONSULTATION HERE